Privacy Policy
How we collect, use, and protect your personal information.
Your privacy is important to us
ETS Equipment Rental is committed to protecting the privacy of our customers and website visitors. This policy outlines how we handle personal information collected through our website and other platforms we operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent, and we let you know why we're collecting it and how it will be used.
What we collect and why
We only collect personal data when it is necessary to provide you with a requested service. All data is gathered through fair and lawful means — only with your knowledge and consent.
Contact Information
Name, email, and phone number when you reach out to us or request a quote.
Usage Data
Pages visited, time on site, and browser type to improve our website experience.
Location Data
General location to match you with the nearest ETS branch and available equipment.
Rental History
Equipment rented and transaction records to manage your account and provide service.
Retention & protection
We only retain collected information for as long as necessary to provide you with your requested service. The data we store is protected using commercially acceptable means to prevent loss, theft, and unauthorized access, disclosure, copying, use, or modification.
We don't share any personally identifying information publicly or with third parties, except when required to by law.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data, feel free to contact us.
External links
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of those sites, and cannot accept responsibility or liability for their respective privacy policies.
How we use cookies
Cookies are small files downloaded to your device to improve your browsing experience. Our website uses cookies to enable site functionality and personalize content.
You may choose to disable cookies through your browser settings. Please be aware that doing so may affect the functionality of this and many other websites you visit.
Our site may use third-party cookies — including Google AdSense and affiliate tracking cookies — for advertising purposes and to attribute traffic appropriately.
SMS / Text messaging program
By providing your mobile phone number to ETS Equipment Rental, you agree to receive recurring text messages (SMS/MMS) related to your account and rentals. Participation in our SMS program is optional and is not a condition of any purchase.
Types of messages you may receive
The types of messages you may receive include, but are not limited to:
Appointment Reminders
Pickup, delivery, and return scheduling reminders for your equipment.
Order Alerts
Updates on the status of your rental order and equipment availability.
Account Notifications
Billing, invoice, and account-related notifications.
Customer Service
Responses to your inquiries and other service-related messages.
How we obtain your consent
We obtain your express consent to receive text messages directly from you — either verbally (for example, when you speak with our team by phone or in person) or in writing via email. By providing your mobile number and granting consent through these channels, you confirm that you agree to receive SMS messages from ETS Equipment Rental at the number provided. You may withdraw your consent at any time by replying STOP.
Frequency, rates, and opting out
Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP or visit our website at www.etsequipmentrental.com. Privacy Policy: https://etsequipmentrental.com/privacy-policy/ Terms of Service: www.etsequipmentrental.com
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.